Frequently Asked Questions

Product: Nail Wraps

What's in each nail wrap kit?

Each nail wrap kit includes:
1x Set of 16 Double-Ended Self-Adhesive Nail Polish Wraps of 8 different sizes
1x Wooden Nail File
1x Wooden Cuticle Stick
1x Packaging with instructions for application and removal

Please note that you're automatically opted in for our Go Green Initiative (unless stated otherwise on the cart page). This means you'll receive 1 set of packaging instructions, nail file and wooden cuticle stick for every 3 nail wraps purchased. If you require additional sets, please let us know in the order notes.

Will the nail wraps fit all nail sizes?

Our nail wraps come in 8 different sizes for each hand (16 strips total), designed to fit every nail size. If you're in between sizes, go for the slightly smaller one and stretch it gently when applying to cover your whole nail.

You may also refer to this sizing guide for our regular Nail Wraps:

How do I apply the nail wraps?

If this is your first time applying nail wraps, watch this video or check out our guide to learn the 4 simple steps to apply your nail wraps!

Also check out our tips & tricks for the best nail wrap experience.

How long do the nail wraps last?

With proper application, our nail wraps typically stay on for up to 10-14 days. This varies depending on the lifestyle, nail structure and natural nail oiliness of the wearer.

Tip: By sealing the nail wraps with our Gel Top Coat, many have gotten up to 4 weeks of wear!

Do I need to apply a base/top coat with the nail wraps?

Base coats are not necessary but will help to lengthen the life of your nail wraps. If you have nails that are waxy or have an uneven surface, we highly recommend applying a layer as it will smooth out the nail surface for seamless application.

Top coats are highly recommended for longer lasting results, especially on the nail tips as they tend to wear out the easiest.

Some top coats are not compatible and may cause the nail wraps to shrink, so do test out your top coat first on a spare strip before applying to the rest of the nails. We recommend our Gel Top Coat for a professional glossy finish and a safe peel-off removal.

How do I remove the nail wraps?

Removing our nail wraps are simple, quick, and damage-free! Use a cuticle oil around the edges and gently lift the nail wraps with your wooden cuticle stick to remove.

We also have various other methods to remove them depending on what's most convenient for you – check them out here.

Can I get my nail wraps wet?

Yes, our nail wraps are waterproof! But try not to get your nails wet too soon after application - we recommend applying them after showering or right before sleeping to give your nail wraps sufficient time to adhere fully to your nails.

Wait 3 to 4 days after applying your nail wraps before participating in any water activities.

Will the nail wraps damage my nails? Are they toxic-free?

Compared to traditional manicure methods, our nail wraps are far less damaging with their safe application and removal process. They are also non-toxic and 10-free. 

10-free means that our nail wraps do not contain Phthalate, DBP, Toluene, Xylene, Ethyl Tosylamide, Camphor, Formaldehyde, Formaldehyde Resin, Parabens, and Fragrances.

What's the difference between Nail Wraps and Semi-Cured Gel Wraps?

Product: Semi-Cured Gel Wraps

What's in each Semi-Cured Gel Wrap kit?

Each nail wrap kit includes:
1x Set of 20 Double-Ended Self-Adhesive Nail Polish Wraps of 10 different sizes
1x Wooden Nail File
1x Wooden Cuticle Stick
1x Packaging with instructions for application and removal

Will the gel wraps fit all nail sizes?

Our nail wraps come in 10 different sizes for each hand (20 strips total), designed to fit every nail size. If you're in between sizes, go for the slightly smaller one and stretch it gently when applying to cover your whole nail.

How do I apply the gel wraps?

If this is your first time applying nail wraps, check out our how-to guide to learn the simple steps to apply your gel wraps!

Also check out our tips & tricks for the best gel wrap experience.

How long do the gel wraps last?

With proper application, our Semi-Cured Gel Wraps stay on for up to 4 weeks. This varies depending on the lifestyle, nail structure and natural nail oiliness of the wearer.

Tip: By sealing the nail wraps with our Gel Top Coat, many have gotten more professional-looking and long-lasting results!

Do I need to apply a base/top coat with the gel wraps?

Base coats are not necessary but will help to lengthen the life of your nail wraps. If you have nails that are waxy or have an uneven surface, we highly recommend applying a layer as it will smooth out the nail surface for seamless application.

Top coats are highly recommended for longer lasting results, especially on the nail tips as they tend to wear out the easiest.

We recommend our Gel Top Coat for a professional glossy finish and a safe peel-off removal.

How do I remove the gel wraps?

Removing our nail wraps are simple and quick! Dip your wooden cuticle stick in nail polish remover and gently lift the edges of the gel wrap, pushing gently until the adhesive loosens and removes easily.

For more detailed instructions on removal, check out our how-to guide.

Can I get my gel wraps wet?

Yes, our gel wraps are waterproof! But try not to get your nails wet too soon after application - we recommend applying them after showering or right before sleeping to give your gel wraps sufficient time to adhere fully to your nails.

Will the gel wraps damage my nails?

Compared to traditional manicure methods, our gel wraps are far less damaging with their safe application and peel-off removal.

What's the difference between Nail Wraps and Semi-Cured Gel Wraps?

Shipping

Where do you ship to?

We ship worldwide from Singapore!

Find out more information about our shipping rates and lead times here.

How much does shipping cost?

We offer free tracked shipping for local orders above SGD65, and international orders above SGD100.

Find out more information about our shipping rates and lead times here.

How long will delivery take?

For local orders, it'll typically take between 2-5 business days depending on your shipping method.

For international orders, it'll typically take 7-15 business days depending on your country of residence.

Find out more information about our shipping rates and lead times here.

What is your shipping policy?

Find out more about our shipping policy here.

General

Where can I purchase your products?

You can purchase them online on prettypokenails.com, or in-person at our pop-up booths. Pop-up booth locations and timings vary, but you can find out where we are via our Instagram @prettypokenails.

Are there any ongoing promotions or discounts?

Find out more about our ongoing promotions here. To get more rewards with every purchase, create an account and keep track of your points through the pink button titled 'Rewards' on the bottom right of your screen.

What's the 'Go Green Initiative'?

The Go Green Initiative is part of our efforts to reduce wastage with every order, by cutting down on unnecessary packaging.

You're automatically opted in for our Go Green Initiative when you place an order. That means, we'll provide 1 set of packaging instructions and disposable nail file for every 3 nail wraps purchased. If you require additional sets, do let us know in the 'Add a note to your order' box at the Cart page. Thank you for helping our efforts to reduce waste!

Do you sell wholesale?

Yes! If you're interested in reselling our nail wraps, do drop us an email at hello@prettypokenails.com for wholesale rates.

Do you take custom nail wrap orders?

Yes, we do! Drop us an email at hello@prettypokenails.com with the details (i.e. purpose, quantity, budget, preferred design style/colors to use, etc), and we'll get back to you as soon as we can.

I would like to refund my order. How do I go about it?

Depending on the reasons for a return/exchange/refund, your request may or may not be accepted. Find out more about our refund policy here.