All goods sold are non-exchangeable and non-refundable, unless otherwise stated below. We strictly do not accept change-of-mind returns or exchanges - there are no exceptions to this.
DEFECTIVE / INCORRECT ITEMS
If you have received a defective / incorrect item from us, please email us at firstname.lastname@example.org with the following information:
- Order number
- Photo of evidence
Thereafter we will guide you on the exchange process.
DISCOUNT CODE / CREDIT VOUCHER
Discount codes / credit vouchers must be applied before you complete the checkout process. There will be no refund if the code / voucher is not applied to your order.